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Can’t Release License

For releasing a license you need to be connected to the Internet. Since you can read this article, you are connected.

For releasing a license Simplebim must be allowed to access our license servers. You can find instructions for firewall settings here.

For releasing a license you must be logged into Windows as the same user on the same computer. You can find a more detailed explanation here and you can query the status of your license following these instructions.

If all of the above is on order there can be a technical issue:

  • Check the date and time of your computer. If the time on your computer is too far off the actual time, the license server will reject your request as suspicious.